These Terms of Service govern your use of hypercai.org and the HyperCal actuarial automation platform (together, "the Service") operated by HyperCal Co., Ltd. ("the Company," "we," "us," or "our") (10 Gukjegeumyung-ro, Yeongdeungpo-gu, 21F, Seoul 04524, South Korea). By accessing or using the Service, you agree to these Terms. Nothing in these Terms limits your statutory rights under the laws of your country of residence.

The HyperCal platform is a B2B SaaS service for actuarial and finance teams at insurance carriers. Named user accounts are provisioned through a separate service agreement between the Company and your employer (the carrier organisation). Where such an agreement exists, its terms govern the use of the platform in the event of any conflict with these Terms. These Terms apply to website visitors, prospective customers, and named users without a separate governing agreement.

1. Agreement

These Terms constitute a binding agreement between you and HyperCal Co., Ltd. ("the Company"). By using the Service, you represent that you have authority to accept these Terms on behalf of yourself and, where applicable, your employer. If you are using the Service on behalf of an insurance carrier under an active service agreement, the terms of that agreement supplement and, where inconsistent, take precedence over these Terms with respect to platform use.

2. Use of the Service

  • You must be of legal age to enter contracts in your jurisdiction, or acting with the authorisation of your employer.
  • You agree not to use the Service unlawfully, to attempt unauthorised access to the platform or carrier data, to interfere with system operation, or to submit false information in access requests.
  • You may not reverse-engineer, decompile, or reproduce the Service or its outputs except as permitted by mandatory applicable law or a written agreement with the Company.
  • Platform users at carrier organisations are responsible for maintaining the security of their account credentials and must notify the Company promptly at [email protected] if they suspect unauthorised account access.
  • The actuarial outputs produced by the platform -- including reserve estimates, model runs, and audit-trail documents -- are intended as tools to assist qualified actuaries. Carrier clients remain responsible for the actuarial judgment applied to those outputs and for all submissions made to regulators.

3. Intellectual Property

The Service, including its software, models, algorithms, documentation, and platform interface, is owned by HyperCal Co., Ltd. ("the Company") or its licensors and is protected by Korean and international intellectual property law. The Company grants you a limited, non-exclusive, non-transferable licence to access and use the Service for its intended purpose during the period authorised by your employer's service agreement or by these Terms.

Carrier clients retain ownership of all actuarial datasets and model outputs generated from their own data. The Company claims no ownership interest in client data or outputs. Model configurations and audit packages produced for a given carrier belong to that carrier and are available for export at any time.

4. Client Data and Processing

Carrier clients submit actuarial datasets -- development triangles, loss runs, premium registers, and related files -- to the platform for processing. The Company processes this data solely to deliver the contracted service. The Company does not use client actuarial data to train models, benchmark against other clients, or for any purpose outside the contracted scope without explicit written consent from the carrier. Data Processing Agreements are available as part of the carrier service agreement and set out specific obligations regarding data handling, security, and deletion.

5. Disclaimers

The Service is provided on an "as is" and "as available" basis. The Company disclaim all warranties to the maximum extent permitted by applicable law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The Company does not warrant that the platform will be uninterrupted, error-free, or that outputs will meet regulatory requirements in every jurisdiction. Mandatory consumer warranties applicable in your country of residence are not affected. Carrier clients are responsible for independently validating all actuarial outputs before use in regulatory filings or financial statements.

6. Limitation of Liability

To the maximum extent permitted by the laws of the Republic of Korea and other applicable mandatory law, the Company's total aggregate liability for any claim arising from or related to the Service -- whether in contract, tort, or otherwise -- will not exceed the greater of (a) the fees paid by you to the Company in the three months preceding the claim or (b) USD 100. This limitation does not apply to liability that cannot be excluded under Korean mandatory law, including liability for intentional misconduct or gross negligence.

7. Indemnification

You agree to indemnify and hold harmless HyperCal Co., Ltd. ("the Company"), its officers, employees, and contractors from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service in violation of these Terms, your breach of any applicable law, or your infringement of any third-party right.

8. Termination

The Company may suspend or terminate your access to the Service for material breach of these Terms, non-payment under a carrier service agreement, or where required by law. Carrier clients may terminate their service agreement in accordance with its terms. Upon termination, the Company will make client data available for export for a period of 30 days, after which it will be deleted in accordance with the Data Processing Agreement.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of South Korea, without regard to its conflict-of-law provisions. Disputes arising from or relating to these Terms or the Service are subject to the non-exclusive jurisdiction of the competent courts in Seoul, South Korea. This does not limit your right to bring a claim in your own country of residence where mandatory consumer-protection law requires it.

For enterprise carrier agreements, disputes may be subject to separate dispute-resolution provisions set out in the relevant service agreement, which will prevail over this section.

10. Changes and Contact

The Company may update these Terms to reflect changes in the Service or applicable law. Material changes will be communicated to active account holders via email and will take effect 30 days after notification, unless a shorter period is required by law. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

HyperCal Co., Ltd.
10 Gukjegeumyung-ro, Yeongdeungpo-gu, 21F
Seoul 04524, South Korea
Email: [email protected]
Phone: +82 2 6952 3400